Terms of Use

These Terms and Conditions set out the rules that govern use of Rabbit Reel and the relationship between the platform and our players. We explain what we expect from you, what you can expect from us, and the practical steps that apply to accounts, payments, promotions and disputes. By using the site you agree to follow these rules and any specific terms that apply to individual offers or services.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Provide true personal information when registering and update your profile if details change. You must keep your login credentials private and notify us immediately if you suspect unauthorized access. We reserve the right to suspend or close accounts that show signs of fraud, identity mismatch, bonus abuse or other breaches of these terms.

Eligibility requirements

You may only open and use an account if you are legally permitted to gamble in your jurisdiction and meet any age or other eligibility rules that apply where you live. We do not allow registrations from persons who are excluded by our restricted countries list or who are otherwise barred under applicable law. One account per person is permitted unless we agree otherwise in writing.

Acceptable platform use

Use the site in a fair and honest way. Prohibited conduct includes creating multiple accounts, using automated tools or bots, colluding with others to manipulate outcomes, attempting chargeback fraud, and trying to circumvent game or promotional rules. Misuse of the platform may result in withheld winnings, account closure and recovery actions.

General bonus and promotion rules

Promotions, free spins, cashback and welcome bonuses are subject to their specific terms in addition to these general rules. Bonus funds and winnings from promotional spins are typically non-withdrawable until any applicable wagering requirements are met. Games may contribute differently towards wagering, maximum bet limits while wagering may apply, and certain payment methods can be excluded from promotions. Only one active bonus may be used at a time unless an offer explicitly states otherwise. Failure to comply with promotion rules may lead to forfeiture of bonus funds and related winnings.

Deposits and withdrawals

We offer a range of deposit and withdrawal options detailed in the cashier. Deposit processing is normally immediate; withdrawal times vary by method and may require verification before funds are released. The casino does not normally charge withdrawal fees, but third-party payment providers may apply charges. Minimum deposit and withdrawal values, method limits and periodic caps are listed in the cashier and may differ by payment type and player verification level.

Verification and account limits

Before processing certain withdrawals or larger transactions we may request identity documents, proof of address and source-of-funds information. These checks are standard and designed to protect both you and the platform. You can also set personal deposit, loss and session limits via your account to help control play.

Dispute resolution

If you have a complaint, contact our support team first so we can try to resolve the matter promptly. If we cannot reach a satisfactory outcome, we will explain escalation options and any independent dispute resolution routes that may be available in your jurisdiction. For initial help contact [email protected].

Updates to terms and conditions

We may update these terms from time to time. Material changes will be published on the site and communicated to account holders where practicable. Continued use of the platform after changes are posted constitutes acceptance of the revised terms, so please check this page regularly.